Trainings
Administrator Track
This is required for front office staff such as office/clinic managers, medical receptionists, patient coordinators, medical/office assistants, billers, and those who certify clients for enrollment, and manage medical records on behalf of the Family PACT Program.
Required course registration links
| Course name, format , and approximate completion time |
Course registration link |
- Family PACT Program Overview (required)
Course format: Self-paced e-learning
Approximate course completion time: 2 hours, 30 minutes
|
Register |
- Front Office Training (required)
Course format: Self-paced e-learning
Approximate course completion time: 45 minutes
|
Register |
- Provider Staff Portal (optional)
Course format: Self-paced e-learning
Approximate course completion time: TBD
|
Register |
- Fraud, Waste, and Abuse (required)
Course format: Self-paced e-learning
Approximate course completion time: 45 minutes
|
Register |
- Back Office Training (optional)
Course format: Self-paced e-learning
Approximate course completion time: 45 minutes
|
Register |
- Documenting Family PACT Services (optional)
Course format: Self-paced e-learning
Approximate course completion time: 30 minutes
|
Register |
- Family PACT Benefit Update 2023 (optional)
Course format: Self-paced e-learning
Approximate course completion time: 30 minutes
|
Register |