Trainings

Non-clinician Track


***Due to a technical error, some providers received an error message on August 8, 2024, and were unable to register and take the online courses. This problem has been resolved. Providers may continue to register and take the online courses as normal. We apologize for any inconvenience this may have caused. Thank you for your patience.***


This track is required for non-clinician staff such as counselors, health educators, medical assistants (MAs)licensed vocational nurses (LVNs), and registered nurses (RNs) who deliver client education and counseling. 

  • Family PACT Program Overview (required)                         
    Course format: Self-paced e-learning
    Approximate course completion time: 2 hours, 30 minutes

Register

  • Fraud, Waste, and Abuse (required)                         
    Course format: Self-paced e-learning
    Approximate course completion time: 45 minutes
Register
  • Back Office Training (required)
    Course format: Self-paced e-learning
    Approximate course completion time: 45 minutes 

Register

  • Documenting Family PACT Services (required)
    Course format
    : Self-paced e-learning
    Approximate course completion time: 30 minutes 

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  • Person-Centered Contraceptive Counseling for Family PACT Clients (required)
    Course format
    : Self-paced e-learning

    Approximate course completion time: 1 hour, 45 minutes 
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  • U.S. Medical Eligibility Criteria for Contraceptive Use, 2016 (U.S. MEC) (optional)
    Course format: Self-paced e-learning
    Approximate course completion time: 30 minutes
Register
  • U.S. Selected Practice Recommendations for Contraceptive Use, 2016, (U.S. SPR) (optional)
    Course format
    : Self-paced e-learning
    Approximate course completion time: 45 minutes 
Register
  • Family PACT Benefit Update 2023 (optional)
    Course format
    : Self-paced e-learning

    Approximate course completion time: 30 minutes
Register
  • Front Office Training (optional)
    Course format: Self-paced e-learning
    Approximate course completion time: 45 minutes
Register

 

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